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      • Cybersecurity + Accessibility = True
      • EAA Three months on
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      • Serving all customers: Accessible support services and the European Accessibility Act
      • No barriers, just bar charts: Chart accessibility made easy
      • European standards to support EAA – update
      • Accessible surveys: insights and best practices
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      • Adolf Ratzka has left us
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      • High time to reconsider the use of timers
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  • Swedish
  • What we do
    • Ongoing projects
      • Accessible support to victims of crime
      • New training on website feedback strengthens the voice of users
      • Accessibility makes new cybersecurity requirements more robust
      • Framework contract with the whole Stockholm Region
      • Increase cognitive accessibility in digital interfaces
      • AI-based and inclusive recruitment
        • Do you have experience with AI in recruitment?
      • Accessibility – an important part of sports
      • Consumer rights for everyone
      • IAAP Nordic
    • Completed projects
      • Involving users
      • Integration of web accessibility in university education in the EU
      • Nordic knowledge on web accessibility
      • Digital skills
        • Digital skills for inclusive employment – report published
      • European Political Party websites
      • Funka Foundation provides expert support to EU project
      • Stuttering: in focus at last
      • Bridging the gap: Empowering UX-students to address all users’ needs
      • Accessibility of cookie notifications
        • How do cookies work for you?
        • New research shows how cookie notifications can be more accessible
      • Accessibility in surveys
        • Make your surveys easier to manage for users
      • Expertise based on personal experience
        • Webinar: Expertise based on personal experience
      • Digital currency dialogue forum
    • Training
      • Self-paced training
      • EAA-specific training offer
      • New courses coming up!
      • IAAP Professional Certification Preparation Training
        • Self-paced IAAP certification preparation courses
        • CPACC certification preparation training
        • Web Accessibility Specialist
        • ADS certification preparation training
    • Document remediation
    • The missing link – the user perspective on accessibility
    • Action-based accessibility audit
  • Combining perspectives
    • European policy, legislation and standards
      • EAA – insufficient information to consumers
      • Accessible support – new requirements under the Accessibility Act
      • Public Procurement Guidance for Accessibility
        • Workshop on procurement
      • Research informs new European standards on accessibility
      • Canada adopts the EN301549 – and makes it accessible!
      • European Accessibility Act: implementation regarding e-books
      • The value of a life must be equal
    • Access Denied – a democratic issue
    • EU-funded study on Multimodality
    • Welcome PDF/UA-2 – accessibility updates
    • Study on AI to support accessibility
    • There is always something to celebrate
    • EU platform publishes our paper on user involvement
  • What’s up
    • Newsletter
    • Free Friday Webinars
      • Cognitive accessibility in digital interfaces – insights from users
      • Captions, subtitles or transcripts
      • Getting tables right: Clear, accessible, and effective
      • Accessible input fields: From code to user experience
      • Cybersecurity + Accessibility = True
      • EAA Three months on
      • Accessible e-learning
      • Serving all customers: Accessible support services and the European Accessibility Act
      • No barriers, just bar charts: Chart accessibility made easy
      • European standards to support EAA – update
      • Accessible surveys: insights and best practices
      • Best things in life are free – Part 2: Free tools for mobile app accessibility testing
      • Accessible cookie banners: research insights and best practices
      • User involvement: research, best practices and standards
      • The best things in life are free – Free tools for accessibility testing
      • Document remediation – setting up your workflow
      • Understanding Non-Digital Information under the European Accessibility Act
      • Deliver UX and design to developers
      • Formatting for accessibility – and how to make it easier
      • ALT-text – how am I supposed to write it?
      • Brain-friendly web design for a stress-free online experience
      • Five easy steps to improve document accessibility!
      • European Accessibility Act – these are the requirements
      • Accessibility in social media
      • The untapped resource of accessibility features
        • Challenges in accessibility supported
  • About us
    • Columns
      • The curse of the custom cursor
      • The good, the bad and the unreadable
      • Start where you are
      • Why are we not getting across?
      • It should be the other way round
      • To think and talk like your customers
      • The never-ending hype of AI
      • “No gritting or snow clearance”
      • An adapted car makes travelling easier and more independent
      • Adolf Ratzka has left us
      • A limiting boundary
      • I don’t want to work on creating accessible documents
      • High time to reconsider the use of timers
      • The user at the centre – or possibly in the back seat?
    • Accessibility statement
    • Privacy policy
    • Our team is growing!
  • Ongoing projects
    • Accessible support to victims of crime
    • New training on website feedback strengthens the voice of users
    • Accessibility makes new cybersecurity requirements more robust
    • Framework contract with the whole Stockholm Region
    • Increase cognitive accessibility in digital interfaces
    • AI-based and inclusive recruitment
      • Do you have experience with AI in recruitment?
    • Accessibility – an important part of sports
    • Consumer rights for everyone
    • IAAP Nordic
  • Completed projects
    • Involving users
    • Integration of web accessibility in university education in the EU
    • Nordic knowledge on web accessibility
    • Digital skills
      • Digital skills for inclusive employment – report published
    • European Political Party websites
    • Funka Foundation provides expert support to EU project
    • Stuttering: in focus at last
    • Bridging the gap: Empowering UX-students to address all users’ needs
    • Accessibility of cookie notifications
      • How do cookies work for you?
      • New research shows how cookie notifications can be more accessible
    • Accessibility in surveys
      • Make your surveys easier to manage for users
    • Expertise based on personal experience
      • Webinar: Expertise based on personal experience
    • Digital currency dialogue forum
  • Training
    • Self-paced training
    • EAA-specific training offer
    • New courses coming up!
    • IAAP Professional Certification Preparation Training
      • CPACC certification preparation training
      • WAS certification preparation training
      • ADS certification preparation training
  • Document remediation
  • The missing link – the user perspective on accessibility
  • Action-based accessibility audit
A sculpture, a woman with scales as a symbol of justice. Photo.

Accessible support to victims of crime

Victim support organisations play a crucial role in the legal system.They explain rights, guide people through the often complicated processes of the legal system and offer support in a difficult situation. But what happens when the information does not reach its target audience?

People who have been victims of crime find themselves in a particularly vulnerable situation. Shock and trauma can make it difficult to take in and process information, while at the same time the need to understand legal processes and rights has never been greater. In this doubly challenging position, accessible information and an inclusive approach are crucial for support to really get through.

This is where victim support organisations play a key role. They are the link between the vulnerable person and the justice system, and they can make a difference through clear, accessible and inclusive communication. It is a responsibility, but also a challenge.

A new training programme

We are now launching a new training project on accessibility, aimed specifically at staff and volunteers working to support victims of crime in Sweden and Hungary. The project is being carried out in collaboration with the Validity Foundation, a legal advocacy organisation that promotes the rights of people with intellectual disabilities around the world. The initiative is funded by Erasmus+ and will run from autumn 2025 to spring 2027.

“Accessibility is essential in victim support. When information is clear and understandable, people can participate fully in the justice process and exercise their rights.”

Steven Allen, Validity Foundation.

From theory to practice

Our goal is to increase awareness of why accessible information is so crucial, but above all to provide participants with concrete tools and skills for their daily work. Instead of starting with theory and general templates, we build on the methods and materials that organisations already use. Through practical examples, we show how the information can be made more understandable and accessible.

The training takes place online, in Swedish and Hungarian respectively. The training material will also be available in English for further dissemination within the EU.

Interested in participating?

Do you work for a local authority or victim support organisation in Sweden and want to know more?

Don’t hesitate to contact us!

Contact Sara Kjellstrand for information on how you can participate.

sara.kjellstrand@funkafoundation.org

Contact us

Funka Foundation
Ekhammarkroken 3
SE-184 63 AAkersberga
Sweden

info@funkafoundation.org

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