Skip to Main Content Funka Foundation
  • Swedish
  • Search
  • We offer
    • Training
      • Self-paced training
      • EAA-specific training offer
      • The customer is always right – what on earth do we do now …?
      • IAAP Professional Certification Preparation Training
        • CPACC certification preparation training
        • WAWeb Accessibility Specialist
        • ADS certification preparation training
    • Document remediation
    • The missing link – the user perspective on accessibility
    • Action-based accessibility audit
    • Use up your budget!
  • Research projects
    • Accessible crisis information
    • Accessible support to victims of crime
    • Training on website feedback strengthens the voice of users
    • Accessibility makes new cybersecurity requirements more robust
    • Framework contract with the whole Stockholm Region
    • Increase cognitive accessibility in digital interfaces
    • AI-based and inclusive recruitment
      • Do you have experience with AI in recruitment?
    • Consumer rights for everyone
    • Completed projects
      • Involving users
      • Integration of web accessibility in university education in the EU
      • Nordic knowledge on web accessibility
      • Digital skills
        • Digital skills for inclusive employment – report published
      • Accessibility – an important part of sports
      • Funka Foundation provides expert support to EU project
      • Stuttering: in focus at last
      • Bridging the gap: Empowering UX-students to address all users’ needs
      • Accessibility of cookie notifications
        • New research shows how cookie notifications can be more accessible
      • Accessibility in surveys
        • Make your surveys easier to manage for users
      • Expertise based on personal experience
        • Webinar: Expertise based on personal experience
      • Digital currency dialogue forum
      • European Political Party websites
  • Assignments
    • European policy, legislation and standards
      • What companies need to comply with EAA
      • EAA – insufficient information to consumers
      • Accessible support – new requirements under the Accessibility Act
      • Public Procurement Guidance for Accessibility
      • Research informs new European standards on accessibility
      • Canada adopts the EN301549 – and makes it accessible!
      • European Accessibility Act: implementation regarding e-books
      • The value of a life must be equal
    • Access Denied – a democratic issue
    • EU-funded study on Multimodality
    • PDF/UA-2 – the updated PDF accessibility standard
    • Study on AI to support accessibility
    • EU platform publishes our paper on user involvement
    • IAAP Nordic
  • What’s up
    • IAAP EU & Vially Accessibility Event 4–5 February 2026
    • Newsletter
    • Free Friday Webinars
      • Cognitive accessibility in digital interfaces – insights from users
      • Captions, subtitles or transcripts
      • Getting tables right: Clear, accessible, and effective
      • Accessible input fields: From code to user experience
      • Cybersecurity + Accessibility = True
      • EAA Three months on
      • Accessible e-learning
      • Serving all customers: Accessible support services and the European Accessibility Act
      • No barriers, just bar charts: Chart accessibility made easy
      • European standards to support EAA – update
      • Accessible surveys: insights and best practices
      • Best things in life are free – Part 2: Free tools for mobile app accessibility testing
      • Accessible cookie banners: research insights and best practices
      • User involvement: research, best practices and standards
      • The best things in life are free – Free tools for accessibility testing
      • Document remediation – setting up your workflow
      • Understanding Non-Digital Information under the European Accessibility Act
      • Deliver UX and design to developers
      • Formatting for accessibility – and how to make it easier
      • ALT-text – how am I supposed to write it?
      • Brain-friendly web design for a stress-free online experience
      • Five easy steps to improve document accessibility!
      • European Accessibility Act – these are the requirements
      • Accessibility in social media
      • The untapped resource of accessibility features
        • Challenges in accessibility supported
  • About us
    • Join our network of testers
    • Columns
      • Digital Christmas stress is not inevitable
      • The curse of the custom cursor
      • The good, the bad and the unreadable
      • Start where you are
      • Why are we not getting across?
      • It should be the other way around
      • To think and talk like your customers
      • The never-ending hype of AI
      • “No gritting or snow clearance”
      • An adapted car makes travelling easier and more independent
      • Adolf Ratzka has left us
      • I don’t want to work on creating accessible documents
      • High time to reconsider the use of timers
      • The user at the centre – or possibly in the back seat?
    • Accessibility statement
    • Privacy policy
    • Our team is growing!
    • Board of Directors
  • Swedish
  • Search
  • We offer
    • Training
      • Self-paced training
      • EAA-specific training offer
      • The customer is always right – what on earth do we do now …?
      • IAAP Professional Certification Preparation Training
        • CPACC certification preparation training
        • WAWeb Accessibility Specialist
        • ADS certification preparation training
    • Document remediation
    • The missing link – the user perspective on accessibility
    • Action-based accessibility audit
    • Use up your budget!
  • Research projects
    • Accessible crisis information
    • Accessible support to victims of crime
    • Training on website feedback strengthens the voice of users
    • Accessibility makes new cybersecurity requirements more robust
    • Framework contract with the whole Stockholm Region
    • Increase cognitive accessibility in digital interfaces
    • AI-based and inclusive recruitment
      • Do you have experience with AI in recruitment?
    • Consumer rights for everyone
    • Completed projects
      • Involving users
      • Integration of web accessibility in university education in the EU
      • Nordic knowledge on web accessibility
      • Digital skills
        • Digital skills for inclusive employment – report published
      • Accessibility – an important part of sports
      • Funka Foundation provides expert support to EU project
      • Stuttering: in focus at last
      • Bridging the gap: Empowering UX-students to address all users’ needs
      • Accessibility of cookie notifications
        • New research shows how cookie notifications can be more accessible
      • Accessibility in surveys
        • Make your surveys easier to manage for users
      • Expertise based on personal experience
        • Webinar: Expertise based on personal experience
      • Digital currency dialogue forum
      • European Political Party websites
  • Assignments
    • European policy, legislation and standards
      • What companies need to comply with EAA
      • EAA – insufficient information to consumers
      • Accessible support – new requirements under the Accessibility Act
      • Public Procurement Guidance for Accessibility
      • Research informs new European standards on accessibility
      • Canada adopts the EN301549 – and makes it accessible!
      • European Accessibility Act: implementation regarding e-books
      • The value of a life must be equal
    • Access Denied – a democratic issue
    • EU-funded study on Multimodality
    • PDF/UA-2 – the updated PDF accessibility standard
    • Study on AI to support accessibility
    • EU platform publishes our paper on user involvement
    • IAAP Nordic
  • What’s up
    • IAAP EU & Vially Accessibility Event 4–5 February 2026
    • Newsletter
    • Free Friday Webinars
      • Cognitive accessibility in digital interfaces – insights from users
      • Captions, subtitles or transcripts
      • Getting tables right: Clear, accessible, and effective
      • Accessible input fields: From code to user experience
      • Cybersecurity + Accessibility = True
      • EAA Three months on
      • Accessible e-learning
      • Serving all customers: Accessible support services and the European Accessibility Act
      • No barriers, just bar charts: Chart accessibility made easy
      • European standards to support EAA – update
      • Accessible surveys: insights and best practices
      • Best things in life are free – Part 2: Free tools for mobile app accessibility testing
      • Accessible cookie banners: research insights and best practices
      • User involvement: research, best practices and standards
      • The best things in life are free – Free tools for accessibility testing
      • Document remediation – setting up your workflow
      • Understanding Non-Digital Information under the European Accessibility Act
      • Deliver UX and design to developers
      • Formatting for accessibility – and how to make it easier
      • ALT-text – how am I supposed to write it?
      • Brain-friendly web design for a stress-free online experience
      • Five easy steps to improve document accessibility!
      • European Accessibility Act – these are the requirements
      • Accessibility in social media
      • The untapped resource of accessibility features
        • Challenges in accessibility supported
  • About us
    • Join our network of testers
    • Columns
      • Digital Christmas stress is not inevitable
      • The curse of the custom cursor
      • The good, the bad and the unreadable
      • Start where you are
      • Why are we not getting across?
      • It should be the other way around
      • To think and talk like your customers
      • The never-ending hype of AI
      • “No gritting or snow clearance”
      • An adapted car makes travelling easier and more independent
      • Adolf Ratzka has left us
      • I don’t want to work on creating accessible documents
      • High time to reconsider the use of timers
      • The user at the centre – or possibly in the back seat?
    • Accessibility statement
    • Privacy policy
    • Our team is growing!
    • Board of Directors
  • Accessible crisis information
  • Accessible support to victims of crime
  • Training on website feedback strengthens the voice of users
  • Accessibility makes new cybersecurity requirements more robust
  • Framework contract with the whole Stockholm Region
  • Increase cognitive accessibility in digital interfaces
  • AI-based and inclusive recruitment
    • Do you have experience with AI in recruitment?
  • Consumer rights for everyone
  • Completed projects
    • Involving users
    • Integration of web accessibility in university education in the EU
    • Nordic knowledge on web accessibility
    • Digital skills
      • Digital skills for inclusive employment – report published
    • Accessibility – an important part of sports
    • Funka Foundation provides expert support to EU project
    • Stuttering: in focus at last
    • Bridging the gap: Empowering UX-students to address all users’ needs
    • Accessibility of cookie notifications
      • New research shows how cookie notifications can be more accessible
    • Accessibility in surveys
      • Make your surveys easier to manage for users
    • Expertise based on personal experience
      • Webinar: Expertise based on personal experience
    • Digital currency dialogue forum
    • European Political Party websites
Colourful soap bubbles. Photo.

Involving users

Together with Norwegian and Finnish disability organisations, the Funka Foundation ran a project to give more people with disabilities the chance to participate in product and service development.

The project was a response to a significant gap between in accessibility policy and practice. In theory many agree on how important it is to involve users with different needs in product development. In practice though, this seldom happens. This means, of course, that the results are poorer and often accessibility issues are completely forgotten.

Mapping, exchange of experience and support

Together with the Norwegian umbrella organisation for disability organisations, (Funksjonshemmedes Fellesorganisasjon, FFO), and the Finnish user organisation for people with intellectual disabilities,(Kehitysvammaliitto ry, KVL), we conducted surveys and a joint workshop to highlight the current situation and suggest improvements.

Survey results with municipalities

Survey results, in Swedish, pdf (607 kb), opens in new window

Survey results with users

The survey results, in English, pdf (310 kb), opens in new window

Funding: Nordic Welfare Centre
Consortium: The Funka Foundation (project leader), Funksjonshemmedes Fellesorganisasjon (Norway), Kehitysvammaliitto ry (The Finnish Association on Intellectual and Developmental Disabilities).

Contact us

Funka Foundation
Ekhammarkroken 3
SE-184 63 AAkersberga
Sweden

info@funkafoundation.org

Follow us

  • LinkedIn
  • X (Twitter)
  • YouTube

Learn more

  • Subscribe to our newsletter
  • Proud leader of IAAP Nordic
  • Accessibility statement

© 2025 Funka Foundation

The Funka Foundation is registered with and supervised by the Stockholm County Administrative Board. VAT: SE802425236601. Registration/organisational number: 802425-2366