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  • Swedish
  • Search
  • We offer
    • Training
      • Self-paced training
      • EAA-specific training offer
      • The customer is always right – what on earth do we do now …?
      • IAAP Professional Certification Preparation Training
        • CPACC certification preparation training
        • WAWeb Accessibility Specialist
        • ADS certification preparation training
    • Document remediation
    • The missing link – the user perspective on accessibility
    • Action-based accessibility audit
    • Use up your budget!
  • Research projects
    • Web accessibility course for people with visual impairments
    • Accessible crisis information
    • Accessible support to victims of crime
    • Training on website feedback strengthens the voice of users
    • Accessibility makes new cybersecurity requirements more robust
    • Framework contract with the whole Stockholm Region
    • Increase cognitive accessibility in digital interfaces
    • AI-based and inclusive recruitment
      • Do you have experience with AI in recruitment?
    • Consumer rights for everyone
    • Completed projects
      • Involving users
      • Integration of web accessibility in university education in the EU
      • Nordic knowledge on web accessibility
      • Digital skills
        • Digital skills for inclusive employment – report published
      • Accessibility – an important part of sports
      • Funka Foundation provides expert support to EU project
      • Stuttering: in focus at last
      • Bridging the gap: Empowering UX-students to address all users’ needs
      • Accessibility of cookie notifications
        • New research shows how cookie notifications can be more accessible
      • Accessibility in surveys
        • Make your surveys easier to manage for users
      • Expertise based on personal experience
        • Webinar: Expertise based on personal experience
      • Digital currency dialogue forum
      • European Political Party websites
  • Assignments
    • European policy, legislation and standards
      • What companies need to comply with EAA
      • EAA – insufficient information to consumers
      • Accessible support – new requirements under the Accessibility Act
      • Public Procurement Guidance for Accessibility
      • Research informs new European standards on accessibility
      • Canada adopts the EN301549 – and makes it accessible!
      • European Accessibility Act: implementation regarding e-books
      • The value of a life must be equal
    • Cognitive accessibility on museum websites
    • Access Denied – a democratic issue
    • EU-funded study on Multimodality
    • PDF/UA-2 – the updated PDF accessibility standard
    • Study on AI to support accessibility
    • EU platform publishes our paper on user involvement
    • IAAP Nordic
  • What’s up
    • IAAP EU & Vially Accessibility Event 4–5 February 2026
    • Newsletter
    • News
      • Safety and accessibility
      • World Braille Day: Celebration or crisis?
    • Free Friday Webinars
      • EAA empowers users – the beauty of enforcement
      • When design kills usability – meet the custom cursor
      • Cognitive accessibility in digital interfaces – insights from users
      • Captions, subtitles or transcripts
      • Getting tables right: Clear, accessible, and effective
      • Accessible input fields: From code to user experience
      • Cybersecurity + Accessibility = True
      • EAA Three months on
      • Accessible e-learning
      • Serving all customers: Accessible support services and the European Accessibility Act
      • No barriers, just bar charts: Chart accessibility made easy
      • European standards to support EAA – update
      • Accessible surveys: insights and best practices
      • Best things in life are free – Part 2: Free tools for mobile app accessibility testing
      • Accessible cookie banners: research insights and best practices
      • User involvement: research, best practices and standards
      • The best things in life are free – Free tools for accessibility testing
      • Document remediation – setting up your workflow
      • Understanding Non-Digital Information under the European Accessibility Act
      • Deliver UX and design to developers
      • Formatting for accessibility – and how to make it easier
      • ALT-text – how am I supposed to write it?
      • Brain-friendly web design for a stress-free online experience
      • Five easy steps to improve document accessibility!
      • European Accessibility Act – these are the requirements
      • Accessibility in social media
      • The untapped resource of accessibility features
        • Challenges in accessibility supported
  • About us
    • Join our network of testers
    • Columns
      • The worst is …
      • Digital Christmas stress is not inevitable
      • The curse of the custom cursor
      • The good, the bad and the unreadable
      • Start where you are
      • Why are we not getting across?
      • It should be the other way around
      • To think and talk like your customers
      • The never-ending hype of AI
      • “No gritting or snow clearance”
      • An adapted car makes travelling easier and more independent
      • Adolf Ratzka has left us
      • I don’t want to work on creating accessible documents
      • High time to reconsider the use of timers
      • The user at the centre – or possibly in the back seat?
    • Accessibility statement
    • Privacy policy
    • Board of Directors
  • Join our network of testers
  • Columns
    • The worst is …
    • Digital Christmas stress is not inevitable
    • The curse of the custom cursor
    • The good, the bad and the unreadable
    • Start where you are
    • Why are we not getting across?
    • It should be the other way around
    • To think and talk like your customers
    • The never-ending hype of AI
    • “No gritting or snow clearance”
    • An adapted car makes travelling easier and more independent
    • Adolf Ratzka has left us
    • I don’t want to work on creating accessible documents
    • High time to reconsider the use of timers
    • The user at the centre – or possibly in the back seat?
  • Accessibility statement
  • Privacy policy
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A person using a smartphone. Photo.

The good, the bad and the unreadable

By Malin Hammarberg

Accessibility Expert & Senior UX Designer, Funka Foundation

This morning, I stood in the sun at the bus stop and tried to quickly check something on the City of Gothenburg website. But it didn’t go well, not because the sun was glaring on the screen, but because the font was so thin that it practically disappeared.

The colour contrast meets the legal and standard requirements, but for me, standing in bright sunshine, a bit over 45 years old and with a mild dyslexia, the text became a gray blur. It was simply too hard to read. Not because the contrast was too low – but because the letters were too thin.

It’s a reminder of something that is easily forgotten, even in carefully designed interfaces – a thin font can kill legibility. Not just for those of us who check our phones outdoors, but also for aging eyes, tired eyes, people with dyslexia or anyone with low vision.

EN 301 549 and WCAG 2.1 and 2.2, require sufficient contrast (9.1.4.3 Contrast (minimum)). The requirement is that text should have sufficient contrast against the background, at least 4.5:1 for plain text. But there is no mention of the thickness of the letters. That’s why a super-thin greyish font might technically pass – but still fail in practice.

The thinner the typeface, the more it relies on perfect contrast and ideal lighting. Research supports this too, thinner text is slower to read and more mentally taxing, especially on small screens and for older users. In a 2001 study, Bernard, Liao, and Mills showed that both reading speed and comprehension declined when the text was too thin or too small – not just for older readers, but across the board.

In addition, for people with dyslexia, it is common for letters to merge or change places. It doesn’t help if the text looks stylish, if it’s too hard to grasp.

Design choices such as thin fonts might feel modern and clean, but not if they sacrifice legibility. Great design happens when you understand the basics, like contrast, readability and clarity, and work creatively within those constraints. That’s when form and function really come together. It’s not the thin font that makes a design great; it’s the ability to create something that works well and looks good for as many as possible.

So next time you’re picking a font for the web, don’t just focus on how it looks in a design mockup on a retina display in a cozy office indoor. Following the standards and ticking off requirements isn’t enough. We need to look around and see the real world. How do users experience the text? Think about how it feels to stand in the sun with tired eyes, reading glasses or a brain that sometimes flips letters around.

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